![]() Note that this is not an issue that Silhouette America covers further than what you see on their website as they no longer officially support the older machines, which is inevitable with technology. If you have a Cameo 1 or Cameo SD, you can use your machine with an SD card. The older Silhouette machines work fine with older versions of Windows 10. If this doesn’t work, you can purchase a USB 2 hub and connect your Silhouette machine (and any other USB devices) through this hub.Īnother option is to avoid installing the Windows update. Newer USB cables are faster than older ones. ![]() Sometimes a different USB cable will solve the problem. Try connecting your Silhouette through another USB port on your computer. ![]() Most computers have multiple USB ports and one of your ports might be a USB 2 port. The issue also affects other hardware connected via USB 1 ports, such as printers, fax machines, scanners, external drives, cameras and others that will no longer be compatible. ![]() These machines use USB 1 connections which are no longer supported in these recent updates. More specifically, the problem is with the 1809, 1903 or higher update and affects USB connections. Many members in my Silhouette Group are experiencing problems with their CAMEO 1, Portrait 1, Silhouette SD or Original Silhouette machines and recent Windows 10 updates.
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